GuardianView ("we", "us", or "our") provides parental control and monitoring solutions. We are committed to protecting the privacy of your family while providing tools to help you keep your children safe online. This Privacy Policy describes how we handle information in connection with our mobile application.
1. Information We Collect
1.1 Information You Provide to Us
When you create an account to use GuardianView, we collect personal information that allows us to manage your subscription and provide access to the service:
- Account Data: Your full name and email address.
- Authentication: Password hashes used to secure your account.
1.2 Information Collected via Monitoring Features
To enable the parental monitoring functionality, the GuardianView app installed on the "Child Device" collects the following data upon the Parent's request:
- Visual Monitoring: Real-time screenshots and screen recordings of the child’s device activity.
- Audio Monitoring: Real-time audio streaming from the child's device microphone to the parent's device.
1.3 Automatically Collected Data
- Device Metadata: We collect technical information about the child's device (e.g., device model, OS version) to ensure compatibility and connectivity.
- Usage, crash and diagnostic data.
2. Use of Information
We use the collected information solely for the following purposes:
- To provide, maintain, and improve the GuardianView monitoring services.
- To facilitate the transmission of audio/visual data from the child's device to the parent's device.
- To communicate with you regarding account updates, security alerts, and support@guardianview.app
Data Privacy Commitment: GuardianView does not sell, rent, or trade personal data or monitoring content to third parties for marketing or advertising purposes.
3. Security and Storage
Given the sensitive nature of screen recordings and audio streams, we implement robust technical and organizational measures. Data is encrypted during transit using SSL/TLS protocols. Monitoring data (screenshots and recordings) is stored on our secure servers only for the duration required to provide the service or as determined by your account settings.
4. Children's Privacy
Our service is designed to be used by parents to monitor their minor children. We do not knowingly collect information from children without the parent/guardian first installing the app and granting the necessary permissions on the child's device.
5. Data Sharing
We do not sell personal data.
We may share limited data only with:
- Service providers (e.g. hosting, analytics, security)
- Safety and filtering partners
- Legal authorities, when required by law
All partners are required to follow strict data protection standards.
6. Data Storage & Security
- Data may be processed in secure servers located in the US, EU, or other jurisdictions.
- We use encryption, access controls, and industry-standard safeguards.
- We retain data only as long as necessary for the purposes described.
Despite safeguards, no system is 100% secure, and users should take care when using any online service.
7. Your Rights
Depending on your location, you may have rights to:
- Access your data
- Correct inaccurate data
- Delete your data
- Restrict or object to processing
- Request data portability
To exercise these rights, contact us at: [Insert Contact Email]
8. Data Retention
We retain data:
- Only as long as necessary to provide the Service
- Or as required by legal obligations
Anonymous or aggregated data may be retained for service improvement.
9. Third-Party Services
GuardianView may rely on trusted third-party services for:
- Hosting and infrastructure
- Crash reporting, analytics, and diagnostics
These providers process data only on our behalf and under strict privacy obligations.
10. Changes to This Policy
- We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements.
- Updates will be communicated via the App or website with a revised “Last updated” date. Continued use of the Service after changes take effect constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or your data, contact:
GuardianView Privacy Team
Email: support@guardianview.app